We have been in business for ten years selling and servicing water softeners and filters. Our goal is to satisfy our custemers in any way possible. All of our products have excellent gaurantees. We back all the products we sell. If a customer is not satisfied with our product, send the product back and the company will after product inspection, give a full refund and pay return shipping. It is our goal to sell top quality products that our customers can trust and depend on! Thank you for your business!